Healthcare Directory Disclaimer

YCA Kenya (“YCA”, “we”, “us” or “our”) provides a directory and general information service to help people discover healthcare facilities, practitioners and related services. Information may be obtained from public records, facility or practitioner submissions, partner sources and other sources we consider reasonably reliable.

We take reasonable steps to maintain useful and current information, but listings may contain errors, omissions or information that has changed since it was collected. Unless a listing clearly states otherwise, publication does not mean that YCA has independently verified every detail, endorsed the provider or confirmed current availability, licensing, quality or suitability. Verification labels should be read only according to the specific checks described by YCA.

To the extent permitted by applicable law, YCA makes no representation or warranty, express or implied, that directory information is complete, accurate, current, available or suitable for a particular purpose. Users should independently confirm contact details, credentials, registration status, prices, opening hours, insurance acceptance, services and appointment availability directly with the relevant provider or regulator before relying on them.

YCA does not provide medical diagnosis, medical advice, treatment, emergency response or clinical services. Information on this website is for general information and discovery only and is not a substitute for consultation with a qualified healthcare professional. If you believe you may be experiencing a medical emergency, contact local emergency services or go to an appropriate emergency facility.

YCA is not responsible for medical advice, diagnosis, treatment, procedures, products, care decisions or other services provided by a hospital, physician, practitioner, healthcare facility, insurer or other third party listed on the website. Any relationship, booking, payment or service arrangement between a user and a provider is between those parties unless YCA expressly states that it is providing a specific service.

Sponsored placements and paid listings may be displayed and will be labelled where applicable. Payment for a listing or advertisement does not itself constitute clinical endorsement, verification or a guarantee of quality. Reviews are individual user opinions and may not represent the views of YCA; we may moderate or remove content under our published rules.

Users are responsible for deciding whether information is appropriate for their needs and should obtain any additional information necessary to make an informed decision. Nothing in this disclaimer excludes or limits liability where such exclusion or limitation is prohibited by law, or affects any rights that cannot lawfully be excluded.

Referral payments: YCA does not charge patients merely for accessing basic directory information. If YCA introduces a paid booking, advertising, referral coordination or other commercial service, the relevant fee or commercial relationship will be disclosed in that service’s terms.

For questions or corrections, use the contact details published on the YCA website.